You can research this more easily by reading ratings and reviews of the timeshare exit company in question online . After this threat of not issuing a refund, I filed a dispute claim to my credit card visa and submit all the documents that were needed including the cancellation letter that I handed to them .. Case #PSC 1701479 Unfortunately, almost every timeshare exit company promises to do the same thing. After spending the entire day there with these pushy salespeople we finally agreed to purchase one of the packages. The problem we encountered was our credit card charges were never reversed so we wrote the Sunset group and requested refunds. 4. I was in Cancun Mexico last November 2020 and stayed in Sunset Royal Beach . How to get rid of a Mayan Palace Timeshare? Big lie. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in bait and switch tactics. If they try to weasel their way out of using one, that should be an immediate cause for concern. At the bottom of our most recent maintenance invoice (doubled for updating property) purposes, there is a statement: "would you like to stop paying maintenance fees? http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, I know how you feel, and it seems like this is a common problen in Mexico. Beware, Sunset World Resorts & Vacation Experiences - timeshare fraud, Sunset World Resorts & Vacation Experiences - Royal sunset timeshare scam, Sunset World Resorts & Vacation Experiences reviews & complaints. The tour was nice, then came the HIGH pressure sales pitch. They said they cannot do business via phone, fax, or email. http://timesharelegalaction.com/timeshare-attorney/sunset_group_lawsuit.php Un-believable, this firm must be put out of business. I am okay to take the 'hit' with collections, but did you make any more payments? I have been trying for months to speak with someone on the phone. Sunset Group Class Action Lawsuits Avoid Timeshare Exit Company Scams Cancel Your Timeshare with a Trustworthy Company Summary Sunset Group, which also goes by Sunset Hotel Group and Sunset World, is a timeshare company with properties throughout Cancun and Riviera Maya in Mexico. I live in Australia. How did it turn out for you guys? This company took advantage of the opportunity to be just as fraudulent as Sunset Group has been shown to be. 1 of Membership Purchase Agreement shows annual maintenance fee is $719 which matches the fee for Cancun Sunset Club (Royal Sunset - on the beach), however when 2008 week was paid for Royal Sunset, the week that space banked with RCI was for Sunset Lagoon which has a lower maintenance fee of $616 per the 2006 schedule. Each of its hotels has its own unique style and provides guests with an unforgettable vacation experience. In fact, sometimes all it takes for a scammer to wipe out your bank account is these upfront fees. It is sooo frustrating to know that business like these continue to exist and rob others of their hard earned money. Do not purchase a time share with this company. Cancel Timeshare Mortgage and Maintenance Fee? I can't even begin to tell you how they continually bother us to meetwith a promise that it was not to sell us anything but just to provide us with new information. We also suggest never working with an organization without first having everything recorded in an official agreement. Please contact me at zillayh@gmail.com. Overall makes it challenging to cancel their contracts. As a matter of fact, once in a while everything necessary for a scammer to clear out your ledger is these forthright charges. This will surely increase the credibility of your complaint. You can explore this all the more effectively by reading past timeshare exit reviews. Anita Rigoni of US. After this they charged our credit card and cashed a "check" payment for the same month's payment. Kings Creek Plantation Timeshare Cancellation? If there is somesort of class action please count me in. The Marketing Sunset Group conned me out of my money for a trip to their resort in Cancun. Also, they will tell you that you are making an excellent financial investment, and that you can rent or sell your timeshare weeks for a profit. Be sure to document everything and consult an attorney if you have any questions along the way. I asked for the details of multiple travel destinations package. Additionally, we have repeatedly requested a copy of the catalog promised us so that we may exercise our additional membership privileges, but were recently informed by customer service representative Alvaro Cardena that we would not receive a catalog for as long as 90 days. I am sorry they stole your money, scammed you, but am glad that you are warning people, like me. The presentation was very high-pressured and very distracting. The first offer to purchase was around 68 thousand dollars. Legitimate Companies that Buy Timeshares? Sunset World Group is a family-owned Mexican company and a leader in the hospitality industry, offering authentic and unforgettable vacation experiences in Cancun and the Riviera Maya. If someone wants to make a discussion forum and share information, contact me Article 99.- The purpose of rehabilitation is to reinstate the person sentenced in civil rights, The initial contact who pose in FB as a supervisor in a Cancun resort blasted me with abusive text for not pursuing the offer. Several other lawsuits have been filed against Sunset Group, alleging similar tactics, as well as fraud and misrepresentation. This scammers has to stop. Despite the fact that Sunset Group timeshare exit scams exist, it is still possible to find a reputable company with a track record of success in freeing consumers from their contracts. You dont have to go through the process alone there are people who can help you cancel your contract for a fee. I'd rather just pay for the SUV rental and enjoy my vacation. I'm in the process of calling the BBB and seeing what they can do. There are several such practices to be aware of when youre looking to cancel Sunset Group timeshare. In terms of why its so hard to locate a timeshare exit program, class action lawsuits are one cause. Their goal is to make your vacation as enjoyable as possible so that you can come back year after year. Promotoria Sunset Group Timeshare Owners Lawsuit the marina which is not even built yet was one of the best though. Necessary cookies are absolutely essential for the website to function properly. BEWARE this is a scam. I believe we should do something about it, as I understand Mexican regulations forbid the offering of gifts, free vacation certificates or any other promotion strategies without informing the consumer the specific purpose of the offer. Mar 30, 2006. That really shakes them up. We are seeking an immediate cancellation of our membership, and an immediate refund of all monies paid, for the following reasons: I'll never agree to waste a full day of my vacation with these scammers again. I was there 2 years ago with a friend.First of all the room where we checked into was full of water and we had to pay extra to upgrade to another room .I signed up for their 1 BEDROOM TIMESHARE with a deposit of $5000. Several other lawsuits have been filed against Sunset Group, alleging similar tactics, as well as fraud and misrepresentation. The contract referenced a set of "rules" that we had to follow and says we agreed that we were shown the rules and agree to them. Sunset Group, also called Sunset Hotel Group and Sunset World, owns timeshares in Mexico at places like Cancun and Riviera Maya. I became suspicious these series of complaints of others. The first thing you need to watch out for is the timeshare sales pitch. FRAUD (charge #1) - Pg. How To Cancel a Vacation Village Timeshare? We review timeshare exit companies so owners can make an informed decision. Menu. These lawsuits are often complex and can take years to resolve, but you may be able to get your money back if the lawsuit is successful. If youre researching timeshare exit companies, you should be aware that there are some red flags to look out for. We wrote up a cancellation document and presented it to Sunset Fishermen (which was easy since we were staying there). http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, We purchased a timeshare contract with Royal Sunset Beach Club after a VERY high pressure sales presentation that lasted for several hours with our 2 small boys in tow (ages 5 & 1 at the time) July 22, 2006 at the beginning of a week long vacation in Cancun (we were not leaving until day #6 & there was no readily available means to further evaluate this contract plus the 6 month delay to even access any of the "proposed benefits" presented in the contract / presentation). Things like, you must be a married couple, must bring a credit card, must stay for the whole presentation. Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. These specialized businesses are designed to help get you out of your contract, usually for a fee. Sunset Solutions Group Response Apr 23, 2020. In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. Just sick to think that they get you right at the airport wanting you to come the very next day because they know if they can get you to sign that day that you will more than likely not read the pile of documents before your vacation is over. When I pressured them about a guarantee regarding the quality of the room and services they completely balked. 1. Mexicans are Mexicans they have no scruple and actually enjoy ripping hard working people off that they dont have to work hard they are all scammers and probably in some type of Mexican Mafia. However, you may still be able to get out of your contract by exercising your rights as a consumer. (By the way when we returned to Fisherman's the next year, no improvements to the property were noticed) We paid our timeshare off and now just see the maintenance fees increasing every year. I have been in touch with people there and they say they are working the process but it takes time. We sent letters to The Sunset Group to the address listed on our contract - Promotora Sunset Beach Clubs S.A. DE C.V. Kukulcan Boulevard KM 10, Lot 13-B, Hotel Zone. Many dissatisfied customers have shared their bad experiences with the company online, and numerous class action lawsuits have been filed against the company over the years. Terrible company. Sunset Group, also called Sunset Hotel Group and Sunset World is a hotel management company that operates around the world. when we went to the sellers office we were told they do not buy back units. Same liesA class action is not possible, you would have to sue them in Mexico. Instead of waiting around thinking the solution will present itself to you. The 90 minute presentation took 6 hours and they tag teamed 3 sales people on us trying to wear us down. Were eager to assist in any capacity we can. There is nothing stated in the contract When evaluating a contract, always be on the lookout for any inconsistencies, as they may point to a scam. I said I'll keep an open mind. Please read and let me know what you think. Please we nees help. We received our "free trip" tickets but ended up not even using them because departure times and actual trips were so limited compared to what they showed us at the airport. This is designed to make it easier for people to get out of their contracts and make better choices in the future. Sunset Riviera Maya One of the world's premier ecotourism destinations, Riviera Maya has 80 miles of pristine beaches, world-famous coral reefs and fascinating Mayan treasures. Thanks. The company states it offers a real no up-front fee escrow option, so they don't get paid until you get your official release. I only get emails. This never happened, so we wrote several additional emails to this firm. There are other, more reputable companies out there that can help you cancel your timeshare contract. In addition to the fraudulent timeshare contract fee (discrepancies noted below) we were also required to pay an additional fee of $549 to Resorts International Marketing Corp. for exchange purposes and for Sunset to use first several years worth of weeks as credit towards contract fee. So many have been ripped off it's amazing that the Mexican gov't allows these crooks to continue to operate. How to Cancel Royal Holiday Club Timeshare? We decided to take advantage of this. If there is a lawsuit, let me know guys, I was a victim too. What should we do? The lawsuit was seeking refunds for all people who had purchased a Sunset Group timeshare. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/ Search Close. The Better Business Bureau is a great way to check if a company is reputable. As the caller went on and on about this great deal, I googled them and page after page there were sites, like this, exploiting them for what they are. How to Get Rid of a Timeshare with a Mortgage Balance, Kings Creek Plantation Timeshare Cancellation. Kukulcan Km. The plaintiff (or petitioner) notifies the defendant (or respondent) that they have started a court case against them by having them served with a complaint (or petition) and summons. Its normal for owners to feel like they were deluded or bamboozled during the sales presentation, and this can prompt a lawsuit. They said we could come anytime to use our 'week'. Our team couldnt find any proof that Sunset Group offers an official exit program. #5. How to Get Rid of Cancun Palace Resorts Timeshare? All they would say is "that is what your maintenance fee guarantees". Of course they continue to respond with the "we are not interested at this time" for the past 2 years. We couldn't get reservations 9 months in advance. How to Cancel Hyatt Residence Club Timeshare? Sunset Group, Sales Dept. The case status is Pending - Other Pending. this triggered my PTSD. Im praying one day there will be a law suit against them. Interclub transfer was not just an even exchange for only $89 as presented - instead Sunset tacked on additional fees that basically came to the full price of a week long hotel rental at an Interclub resort. In addition to these serious issues, other problems noted, included: I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report Ripoff Report Investigates! You can also try to sell your timeshare on your own. I would be very interested in a class action lawsuit also. We followed the terms of the contract termination clause (13) as written in the contract. Make sure to do your research on any company youre considering working withcheck their reviews and make sure theyre properly accredited. I will continue contacting appropriate websites and agencies to present and/or post my case and the ongoing issues I have with Sunset and their goal to keep our money. They have an office in Miami - which they do business from there. Two of the biggest to watch out for are up-front fees, or on the other hand cold calls from a company you never gave your info to. "You get a detailed email after paying for the package, there will be a link where you can make your payment". If youre set on going the DIY route, know that it will likely be a long and difficult process. They fed us a nice lunch, we toured 2 very nice resorts, were served free alcoholic beverages and then it all began. You can imagine that I that point I knew something was wrong with this and I was dealing with cons. $2, 000 down t he drain. After a lengthy and compelling presentation given by Jose Luis Hernandez and Patricio Muldowney, my wife and I agreed to purchase a membership. Discover Riviera Maya Reservations for Non-Members Resort Select a Resort Check-In Mar02 Check-Out Mar04 Adults 02 Children 00 Member Promotions Sunset World Resorts & Vacation Experiences - Sunset Fishermans Village Time Share - Rip-Off. A scam is an unlawful plan intended to swindle you out of your cash. The city's lawsuit against BPREP 8500 LLC claims that despite the City Council's affirmation of Keho's decision, AKA has continued to rent suites in its 110-unit West Tower for . I'll keep you posted on how it turns out for us, but so far it is not looking good! Most of these are negative, with common complaints about high-pressure sales tactics, misrepresentation by salespeople, and difficulty cancelling contracts. These guys are scammers and worst is that the Mexican Government lets them do to who ever they want. Search. It was very overwhelming and confusing. I was so mad upon reading this that we called immediately to complain and to see what we needed to do to cancel. Some of them even claim that they can assist you with canceling your timeshare no matter what the case may be. I decided to buy their (Ultimate Loyalty Program) package for a couple thousand. As our team reviewed the website, the first thing we came across is the no up-front fee required . If they do not refund our $8000, WISH TO FIGHT THEM LEGALLY! - sunsetsales@sunset.com.mx. we were scammed and then threatened with contract removal of items if we did not buy into the Sunset group real estate group (if they even have one is yet to be determined) last April we went to Tres Rios and at their highest end rooms the ceiling of the shower was covered with black mold. So would I Earl. Sunset World Resorts & Vacation Experiences - Scam and fraud! Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. We would alert against working with companies that have been known to scam individuals. www.sunsetscam.com In the presentation, they claim that the all-inclusive is for corporate weeks only, and for regular weeks they can choose whether or not to pay for the all-inclusive. Author of the review. Sunsetworld Resorts, did you find out the other locations of their hotels prior to this? We protect your data. I am sure this will cause them to threaten a law suit and other tactics. Search Close. In spite of the fact that there are various kinds of scams, they are all after one thing: your hard-earned money. The second was - they would keep our deposit as the activation fee and gives us 20 extra corporate weeks and a paid membership for two years with Ice Gallery, which is suppose to be worth thousands according to them. The Sunset Group is headquartered in Miami, FL but owns and/or manages properties in the Quintana Roo region. And after that, the sales agent called me and he said that their legal department will not issue a refund so I need to keep the contract. This scammers has to stop. An exit program usually includes some kind of refund or compensation for people who decide to leave the developer. We recommend you contact your timeshare developer directly and ask them to help you get out of your contract. Sunset Groups ratings and reviews reflect all of these issues and complaints. 4. It is part of the Sunset World Company. For example, one of their properties is Sunset Royal Beach Resort. Have not heard much and really do not want to deal with it, still burns me. www.sunsetscam.com They still refused to let me leave with a copy of the unsigned contract to review with an attorney. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers.