Hotjar sets this cookie to identify a new users first session. The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. We also use third-party cookies that help us analyze and understand how you use this website. YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. There are only two ladies cubicles in the whole contact centre - and if often smells in there of damp Enjoyable when u have nice tenants and leaseholders Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. I've loved my time here. Metropolitan Thames Valley works across housing, health, social care and education. This can show up occasionally, including when major corporate projects are being delivered. Metropolitan Thames Valley Housing is looking to procure new construction professional services consultant frameworks (limited to architects, employers agents, valuers, and principal designers.) These cookies do not store any personal information. Theyll let you know if another visit is needed. to work with and autonomy to make decisions. I worked for TVHA before the takeover and it was a great company to be a part of with people who cared about each other and the residents. Highly motivated, dedicated & ambitious professional with an extensive background in coordinating projects, planning events, promoting business services, writing, editing, producing, filmmaking . Farringdon, England 11 d. 61K-64K Per Year (Employer Est.) You also have the option to opt-out of these cookies. No one is allowed to disclose the new head office address in Farringdon. This site is protected by reCAPTCHA and the Google Privacy Policy Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. We're always looking to innovate and do things differently. By clicking Accept, you consent to the use of ALL the cookies. Pros & Cons are excerpts from user reviews. Overheard management making some very problematic statements about social housing tenants during my time there which was troubling. The staff have an energy and a passion for the organisation's overall purpose, and it's infectious. Planned works team never want to take any calls even when it is their job to The staff body are also passionate as a whole about getting behind local causes and fundraising together. They have unskilled, unprofessional and lazy management who delegate all their work which causes resentment and demotivates the staff. Seasonal Staffing Team, GroundWork London. I have worked for MTVH for 10 years starting off in the facilities team and working my way into HR. MTVH Uses Data to Help Address England's Housing Needs This employer has not claimed their Employer Profile and is missing out on connecting with our community. ", "It is a good system to use for references. Analytical cookies are used to understand how visitors interact with the website. You also have the option to opt-out of these cookies. Founded in 1966 and headquartered in London, England, United Kingdom, Metropolitan Housing Trust is a provider of affordable housing and care and support services.. Lack of communication between different departments. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Campaigns; Victims and Witnesses. Key Achievements: HR Assistant. Junior Ruby Developer at Metropolitan Thames Valley 0 . It's a nice, modern office environment, staff benefits are good. However you may visit Cookie Settings to provide a controlled consent. On 20 August 2017, it took over operations from the previous franchisee South West Trains. We use cookies on our website. Quite a large company so changes/projects take longer to complete. Not enough pay for the job you do ultimately, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We aim to respond to emails within 2 . There is no care or concern for residents it seems as they don't care. not get their way they will threaten your job security behind closed doors while spreading malicious lies that either get you sacked or you leave anyway to avoid these accusations following you to your next job. Find out more about salaries and benefits at Metropolitan Thames Valley. Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. No call is the same People are fab to work with, committed and full of ideas for the future. Glassdoor has 163 Metropolitan Thames Valley reviews submitted anonymously by Metropolitan Thames Valley employees. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Employees also rated Metropolitan Thames Valley 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities. Originally conceived by Edmund Colthurst and completed by Hugh Myddelton, it was operated by the New River Company for nearly 300 years until London's water supply was taken . This is a True/False flag set by the cookie. Ashford Hospital and St Peters Hospital, Surrey, Stoke Mandeville Hospital, Buckinghamshire, Appoint someone to deal with MTVH on your behalf, Dealing with irritating or annoying behaviour. They are not authored by Glassdoor. Simply complete the form below to get started: Verify Employment for a Metropolitan Thames Valley Employee. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. A really good range of calls Please note that current / past employees should not complete this form themselves, it must be completed by the new employer who has requested your references. They are not authored by Glassdoor. I interviewed at Metropolitan Thames Valley (London, England) in Sep 2022. Every day, we work side-by-side with our neighbors to make sure that everyone, regardless of age, income or background, has the opportunity to learn, grow and thrive. It is mandatory to procure user consent prior to running these cookies on your website. Staff and Volunteer opportunities. Any smart.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. Metropolitan Thames Valley We believe everyone should have a home and the chance to live well. Process makes things take longer than they could. Find out more about, 72% of Metropolitan Thames Valley employees would recommend working there to a friend, Fantastic role and excellent place to work, Good company with really good staff, right at the start of a transformation journey. Job work-life balance 72% of employees would recommend working at Metropolitan Thames Valley to a friend and 64% have a positive outlook for the business. By accepting, you agree to our use of cookies. Necessary cookies are absolutely essential for the website to function properly. We're always looking to innovate and do things differently. Asking for reviews. . colleagues have been treated appallingly and bullied, May 20, 2019 - Mitarbeiter Bereichsleitung Brandschutz / Prokurist, Good set of transferable skills developed not get their way they will threaten your job security behind closed doors while spreading malicious lies that either get you sacked or you leave anyway to avoid these accusations following you to your next job. If weve sent you an invitation letter or email, your invitation code will be in it. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Meet our Development Director of Customer Care and see what she is looking for in her team. Anonymous Employee in London, England. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Some team leaders are very knowledgable and helpful, Lack of diversity Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. This rating has improved by 7% over the last 12 months. Also I have leaked documents of staff who have created entrapment with their private car parking scheme, force tenants to pay up fines whilst using bullying debt collectors putting tenants behind their bills. YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. Get a lot of angry customers who want to speak to customer care - when u eventually get through they ask you to email instead Lack of communication between different departments. Sign in to create your job alert for Customer Advisor jobs in Nottingham, England, United Kingdom. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit. and Terms of Service apply. The ethnic make-up stayed fairly one-sided throughout the decade, and by 1992, just 9% of MHT staff were from Black, Asian or minority ethnic backgrounds. This website uses cookies to improve your experience while you navigate through the website. .css-15uv8u0{background-color:#f5c131;}Staff here are very friendly, easy to get along with and work with. Good chance to develop communication skills in all forms - Accepted Offer. Poor commission structure. Glassdoor has 163 Metropolitan Thames Valley reviews submitted anonymously by Metropolitan Thames Valley employees. If youre having problems registering, fill in the MTVH Online support form and a member of our team will be in touch. 72% of employees would recommend working at Metropolitan Thames Valley to a friend and 64% have a positive outlook for the business. Visit the Career Advice Hub to see tips on interviewing and resume writing. A really good range of calls The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. aligned to its future capital program and to renew and enhance the current frameworks that come to an end in January 2021. To send this page to your new employer please copy the URL from the address bar and send this to your new employer. This site is protected by reCAPTCHA and the Google Privacy Policy It is mandatory to procure user consent prior to running these cookies on your website. Pros & Cons are excerpts from user reviews. About our cookies and how to manage them. A lot of passing the buck goes on According to reviews on Glassdoor, employees commonly mention the pros of working at Metropolitan Thames Valley to be career development, benefits, coworkers and the cons to be senior leadership, culture, management. A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. Let us know if any of the information we have about you has changed so that we know the best way to contact you. We've made MTVH Online secure to protect your personal data, so there's a 3-step registration process. In return for their hard work we offer our staff a competitive salary, a range of career development opportunities and a diverse, open and inclusive working environment. , but rather staff support each other to make things right. Excellent base salary in comparison to other builders. Dealing with so many difficult people on the phone but if you are on the phone for more than 10 minutes its not because the customer was difficult and wanting a rant its because your call handling skills arent great. Metropolitan Thames Valley works across housing, health, social care and education. colleagues have been treated appallingly and bullied, Mitarbeiter Bereichsleitung Brandschutz / Prokurist, Good set of transferable skills developed There is nothing in place to boost morale and there are so many criticisms and no recognition of achievements. I've always felt if I have an idea I can put it into practice quite quickly. The New River is an artificial waterway in England, opened in 1613 to supply London with fresh drinking water taken from Chadwell and Amwell Springs near Ware in Hertfordshire, and later the River Lea and other sources. I'm passionate about playing an active role in improving the lived experience of colleagues in the workplace to enhance employee engagement, performance and culture. - 72% of Metropolitan Thames Valley employees would recommend working there to a friend based on Glassdoor reviews. A really good range of calls This will take place in a phased approach from mid-October 2021, with an aim to be completed by spring 2023. Request a repair more quickly than by phoning or emailing, and at a time thats convenient for you. SO Resi. Everything at the moment and will get a lot worse before it gets better. About our cookies and how to manage them. Metropolitan Thames Valley. You can have some really difficult calls and off days TVH has such a light, friendly and open atmosphere; making it a great place to work. It takes a huge number of people from all sorts of different backgrounds with a wide range of skills and experience. There is no blame culture, but rather staff support each other to make things right. No integrity - avoid or get out while you can. 72% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. It's sometimes noticeable that there are gaps in terms of organisational development. I've always felt if I have an idea I can put it into practice quite quickly. Register for School. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Under 16 year olds will be transferred from spring 2022. People are at the heart of everything we do, and that includes our own people too. Since Metropolitan Housings takeover headed by Geeta Nanda (whos ambitions know no bounds) the company has lost all integrity. This rating has improved by 3% over the last 12 months. COVID-19 Information. About our cookies and how to manage them. 29,682 (which includes a 3,000 South East living allowance) Police Community Support Officer (PCSO) - Buckinghamshire. With a national shortage of affordable housing and increasing demand for social care, theres never been a more pressing need for the services we provide. Click the link in the email we sent to to verify your email address and activate your job alert. Poor training, self serving management who are impossible to appease in spite of sales targets being met and customer satisfaction levels reached. Having problems? These cookies will be stored in your browser only with your consent. Enjoy resolving queries at first point My colleagues have been treated appallingly and bullied with the majority of TVHA staff leaving. There's also a big focus on giving back to the community and staff are encouraged to get involved by volunteering with community organisations and projects. You can save your resume and apply to jobs in minutes on LinkedIn, (Part Time) Production Team Partner - Garment Sorter & Shipper - UniFirst, Application Engineer (Junior), China (Remote), Campus Technology Sales Representative Ball State University, Business Development Manager Insulation DACH (all genders), Sr. Cyber Security Release Manager - 100% Remote - Contract to Hire (C2H), Ejecutivo(a) Comercial Pre- venta (Seguridad Electrnica), Life and Annuity Agent - *PIPELINE - Denver, Outside Sales Representative - Downtown Phoenix, Transaction PA, OMERS Infrastructure Europe, Callao, Constitutional Province of Callao, Peru, See who Metropolitan Thames Valley has hired for this role, Minimum of 12 months proven customer service experience, Excellent communication skills with the ability to hold good quality conversations with our customers to fully understand their financial circumstances, Good understanding of Safeguarding and Anti-social behaviour, 28 days annual leave plus 8 bank holidays (pro rata for part time) per year, 2 volunteering days per year for things like helping out in local communities, An additional Beliefs day once a year to have an extra a day off, Enhanced pension with matched contributions of up to 9%, Health cash plan scheme for your everyday healthcare needs which you can add your family members too, Tenancy deposit interest free loan to help with rental deposits, Access to extensive learning and training opportunities with Wisebox platform, Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues, Career progression across the organisation with our mentoring programme and apprenticeships, We are committed to the wellbeing of our colleagues and support this as an organisation. Not enough pay for the job you do ultimately, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. There are only two ladies cubicles in the whole contact centre - and if often smells in there of damp It's a really good place to work if you like getting things done. Hotjar sets this cookie to identify a new users first session. Sign in to create your job alert for Internal Recruiter jobs in United Kingdom. The staff are lovely and I have met many wonderful people. Forgotten your password? It's a really good place to work if you like getting things done. "Great company to work for with some really good benefits and good pay"(in 7 reviews), "Plus annual leave is very generous"(in 6 reviews), "Senior management poor and unwilling to look after their staff"(in 10 reviews), "Far too many office politics stops ability to function properly"(in 3 reviews), Lovely supportive team and overall culture within the business. Metropolitan Thames Valley is now a big, mainstream association, but Metropolitan was set up to provide housing for the Windrush generation. Good chance to develop communication skills in all forms. A guide to spotting romance fraudsters. Data Quality Analyst Interview. See jobs Follow. The staff have an energy and a passion for the organisation's overall purpose, and it's infectious. 204. This rating has improved by 3% over the last 12 months. This website uses cookies to improve your experience while you navigate through the website. Enjoy resolving queries at first point This makes them easy to keep track of and to see which candidates we still need references from. Axis and MTVH. The management structure is ex Metropolitan heavy. Fill in the repairs enquiry form. Since Metropolitan Housings takeover headed by Geeta Nanda (whos ambitions know no bounds) the company has lost all integrity. Hotjar sets this cookie to detect the first pageview session of a user. 1. We own, manage, or administer over 57,000 homes over a wide area of London, South East, Midlands and the East of England. Verify your email to use filters. We believe everyone should have a decent home and the chance to live well. With a practical focus on addressing challenges, Advance HE funded (through our Collaborative Development Fund Project 2022) four institutions to explore the challenges of understanding, enabling and supporting an inclusive culture from student to board. The pattern element in the name contains the unique identity number of the account or website it relates to. 1,028. Featured job. They do not tolerate racism or homophobia at any level, Management are cliquey, rude, uncaring, and often seem like they have active contempt for their staff and for customers . Find out more about salaries and benefits at Metropolitan Thames Valley. Don't even bother complaining about bullying or bad treatment, they'll turn it back on you and it will only get worse Print Multiple failings by Metropolitan Thames Valley in dealing with a resident's leaking roof and damaged ceilings led to the condition worsening and water coming into almost . You can update your choices at any time in your settings. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Lovely supportive team and overall culture within the business. The staff are lovely and I have met many wonderful people. Analytical cookies are used to understand how visitors interact with the website. Unclaimed. The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. Youll be able to see it in your account instantly, so youll know weve received it, Make a future payment so you do not have to worry about a payment being late. They have unskilled, unprofessional and lazy management who delegate all their work which causes resentment and demotivates the staff. Corporate leader for complaints handling and the relationship with the housing ombudsman and key stakeholders, MPs and councillors. Police Officer - Degree in Professional Policing (PC-DPP or Pre-Join Degree) Abingdon, Aylesbury, Banbury, High Wycombe, Loddon Valley, Maidenhead, Milton Keynes, Newbury, Oxford, Reading, Slough. Market-leading rankings and editorial commentary - see the top law firms & lawyers for Social housing: finance in London You can unsubscribe from these emails at any time. Quite a large company so changes/projects take longer to complete. The organisational structure is quite flat, all levels of staff are encouraged to give their views and ideas, and there is an open intranet site to enable staff to do this. Employee Portal. It's a really good place to work if you like getting things done. The management need to focus on why it is theyre not retaining their staff, They pay well for what you are required to do. There's free coffee and four types of teas! You also have the option to opt-out of these cookies. The staff body are also passionate as a whole about getting behind local causes and fundraising together. If you're looking for a rewarding career in an organisation that puts people first, you've come to . Posted 22/12/2022 by Metropolitan Thames Valley. No one is allowed to disclose the new head office address in Farringdon. The pattern element in the name contains the unique identity number of the account or website it relates to. Police service for the Thames Valley area; report a crime, get advice and find out about us. By clicking Accept, you consent to the use of ALL the cookies. Glassdoor has 163 Metropolitan Thames Valley reviews submitted anonymously by Metropolitan Thames Valley employees. Health & Safety Administrator. 140 Metropolitan Thames Valley reviews. Their management style and the culture they have created is like something out of the 1970s. . By clicking Accept, you consent to the use of ALL the cookies.